# Sash + Nat Athletics: Frequently Asked Questions & Policies **How does Pop-Up Tent Pickup work?** Want to skip the shipping fee? Choose "Local Pickup" at checkout. We will pack your order and have it waiting for you at our S+N Turf Survival Station during our next weekend tournament. Just bring your confirmation email to the tent. (Check our Instagram or Newsletter for our upcoming weekend locations!) **Can I use my Sash + Nat store credit on the Gear Guides?** Sash + Nat Athletics LLC offers two types of products: our direct-sale inventory (custom patches, apparel, Glow-Up kits, and The Vault) and our curated Gear Guides. Because items in our Gear Guides are sold and fulfilled by third-party partner brands (like Amazon or Athleta), **Sash + Nat store credit, trade-in credit, and gift cards can only be applied to direct-sale items purchased directly through our Shopify checkout or at our physical pop-up tents.** They cannot be applied to affiliate partner websites. **What is your return policy for "The Vault" items?** We take pride in our community Trade-In program. All used sporting equipment and apparel purchased from "The Vault" has been inspected for quality, but is sold strictly **AS-IS**. Because these are second-hand items, all sales from The Vault are **Final Sale**. We do not offer returns, exchanges, or refunds on Vault items. **Do you charge sales tax?** Sash + Nat Athletics LLC is a registered business in the State of New York. By law, we are required to collect applicable New York State and local county sales tax on all physical orders shipped to an address within New York, as well as on all purchases made in person at our New York pop-up locations. Sales tax is automatically calculated at checkout based on your shipping address. --- **Affiliate Disclosure** *Sash + Nat Athletics LLC is a participant in various affiliate marketing programs. This means that if you click on certain links to third-party sites (such as Amazon Associates) in our Gear Guides and make a purchase, we may earn a small commission at no additional cost to you. We only recommend gear that we truly believe in and that meets our standards for female athletes.*